You'll get a top-notch MP3 file of your song via email.

If you requested a cover image and video, you'll also get them via email! This way, you can share your song whenever you want with whoever you like.

Due to high demand and handling hundreds of orders daily, our emails may sometimes end up in your spam or junk folder. Once your expected delivery time is near, don’t forget to check your spam. you won’t want to miss your special gift!

Each song is 100% customised to your story. We use the details you provide—like names, special memories, and your unique love story—to create something truly one-of-a-kind.

Absolutely! You’re free to share your custom song on platforms like Instagram, TikTok, Facebook, or any other social channel. It’s a great way to show off your unique Valentine’s gift and surprise your loved one in front of your friends and followers.

We guarantee delivery within 72 hours of receiving your order and the required details. If you need it sooner, we also offer a rush option for an additional fee.

After placing your order, we’ll ask you a few simple questions, such as: Your partner’s name or nickname, a special memory or story you’d like included, how you feel about them (in your own words), a preferred tone for the song (romantic, playful, or something else). Don’t worry it’s quick and easy!

You’ll receive your song as a high-quality MP3 audio file. If you opt for the premium or deluxe package, you’ll also get a custom album cover or lyric video.

We try to make sure we do the best of the best but in case of revisions, we offer one round of revisions at no additional cost. Just let us know what tweaks you’d like within 24 hours of receiving it.

However, be informed that if we make a tweak to your order, it will come, but may be sang in a different melody from the one you have first received

We use AI to craft the initial composition, but the song is customised, written and fine-tuned by a creative team of writers to make sure it feels personal and human to your partner.

Absolutely! This makes a great gift for anyone—whether it’s for a partner, a parent, or even a best friend.

We’ll do our best to accommodate last-minute requests, but to guarantee delivery by Valentine’s Day, please place your order now so we don't have last minute rush.

You’ll have full personal use rights to the song, which means you can:

• Share it with your partner.
• Post it on social media.
• Play it during events or gatherings.

However, we retain the commercial rights to the song. This means the song cannot be sold, distributed commercially, or used for advertising without our permission. If you’re interested in exclusive rights or commercial use, please contact us for additional licensing options.

Since this is a personalised service, we can’t offer refunds once we’ve started working on your song. However, we’ll do everything possible to make sure you’re thrilled with the final result.